Jordan Ellis
jordan.ellis@email.com · (555) 014-2290 · Columbus, OH · linkedin.com/in/jordanellis
Summary
Receptionist with 3 years of front-desk experience in busy professional offices. Greets visitors warmly, manages multi-line phones and keeps the schedule running on time.
Experience
Receptionist 2022 – Present
- Greet 80+ visitors a day and manage a 10-line phone system.
- Schedule appointments for 6 providers with fewer than 5% conflicts.
- Cut no-shows 20% with reminder calls and texts.
Receptionist 2019 – 2022
- Handle mail, deliveries and office supply orders.
- Keep the front desk and waiting area organized and welcoming.
- Trained 2 new receptionists on systems and procedures.
Skills
Front desk · Multi-line phones · Scheduling · Customer service · Microsoft 365 · Data entry · Office supplies · Communication · Organization · Professionalism
Education
Degree or certificate relevant to the role 2019
Recruiter's noteShow volume (visitors, calls, schedules) and any improvement you made, like fewer no-shows. That moves you past 'answered phones'.
How to write a receptionist summary
Three lines are enough: your title and years of experience, the one result you are proudest of, and what kind of work you want next. Write it last, after the bullets, so you can pull the strongest number into it.
Bullets that get past the scan
Start each bullet with a verb, keep it to one line or two, and end with a number: money, time, volume or percentage. Copy key words from the job posting exactly. An ATS matches words, so "Epic EHR" and "electronic health records" can count as different skills.
Format that the software reads
Use one column, standard headings (Summary, Experience, Skills, Education), your contact details in the body of the page and a common font. Export a PDF from Word or Google Docs so the text stays selectable. Every Halden template is built this way.