Jordan Ellis
jordan.ellis@email.com · (555) 014-2290 · Columbus, OH · linkedin.com/in/jordanellis
Summary
Operations manager with 9 years of experience running distribution and service operations. Improved on-time delivery from 91% to 98% while cutting cost per order 12%.
Experience
Operations Manager 2022 – Present
- Run daily operations for a 120-person distribution center shipping 8,000 orders a day.
- Raised on-time delivery from 91% to 98% with new staffing and wave planning.
- Cut cost per order 12% through layout changes and process standardization.
Operations Manager 2019 – 2022
- Manage a $14M annual operating budget.
- Reduced employee turnover 30% with a new lead training program.
- Introduced a daily KPI board used across all shifts.
Skills
Operations management · Lean · KPI tracking · Budget management · Workforce planning · Process improvement · WMS · Safety programs · Team leadership · Vendor management
Education
Degree or certificate relevant to the role 2019
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